. There was no option to cancel since there were no more cars and no more companies (it was Dec 30th!!)... so the only option was to buy their own insurance.. which was frustrated and get me really mad
Usuarios que conocen este destino y se ofrecen de forma voluntaria a contestar a las preguntas de otros viajeros sobre el mismo.
Ventajas: pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were coming
Desventajas: Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
They woukd not take an electronic deposit apparently because customers can cancel it, rendering useless for the car agency. I had to pay for basic secondary insurance so that i could use my credit card and rent the car.
Ventajas: National was great! The sales rep was really nice and honest which is rare for a car rental place.
(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Ganador it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Desventajas: I arrived at the counter in Cancun with my pre-paid reservation and confirmation number. Immediately I was told that there was nothing in my class available and that I would need to pay for an upgrade at an additional $1,200 USD. After I refused and asked for a refund for my reservation, they read more came down to $1000 upgrade for the same car. This was happening to everyone at this hertz location.
Ofertasalquilerdecoches.es compara los precios de más de 1200 proveedores. Garantizamos una amplia selección y precios bajos mediante la comparación.
Ventajas: The Cancun terminal is very frenetic, but the representative walked us thru the chaos calmly, over to the outdoor desk to pick up our car.
00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.
Desventajas: They only had one car left. The insurance for car was 4 times the cost of the actual rental price.
Desventajas: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract.
We hope that ACE will return the c.$800 that we paid for the failed rental Vencedor they failed to honor their part of the contract. At this stage, we will not recommend ACE to any one considering that on top of the money already paid we had to add some insurance (despite our credit card insurance blanket) which would have made the cost comparable to what we paid at Hertz.